UPDATES REGARDING HOW COVID -19 IS AFFECTING OUR SHIPMENTS
As salamu aleykum wa Rahmatullah wa Barakatu
In order to be able to deliver modesty even in times of a pandemic we have changed the shipping company we use. From now on we use Aramex which to most countries will be delivered by UPS. This also means we can now ship to more countries than before!
Aramex express delivers in general within 3-4 days alhamdulilah. However, please have in mind that due to the situation in the world things can change quickly and there can be some delays in shipping.
To reduce risk of spreading the COVID-19 virus and to protect it’s employees Aramex partners (UPS) that delivers the packages leave it at the door and do not require any signature at this moment.
Please have in mind taxes and custom charges to all countries except USA may apply.
When will we be able to “shipping via Spain” again to European countries?
As soon as Morocco opens its borders this shipping alternative will be available again.
Will I have to pay taxes and/or custom fees in my country?
Packages from Morocco to USA is always free from taxes and customs due to the countries trade agreement alhamdulilah. However other countries, import duties and taxes might be charged once the parcel has reached the destination county, these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. If you have any questions related to customs charges or taxes you are advised to contact your local customs office. To Europe there is a customs and tax free way to ship “Shipping via Spain” but due to the borders being closed this option is currently unavailable.